Privacy Policy

Last updated: April 24, 2026

This Privacy Policy describes how UseAward (“we”, “us”, or “our”) collects, uses, and processes personal data when users interact with our platform and fan engagement experiences.

1. Information We Collect

When users interact with our platform (including quizzes, prediction games, polls, contests, and similar fan engagement tools), we may collect the following types of data:

• Personal information provided by users, such as email address and name
• User-generated content, including quiz answers, predictions, votes, and other inputs
• Technical and usage data, including IP address, browser type, device information, and interaction behavior
• Cookies and tracking data, including technologies such as Meta (Facebook) Pixel or similar tools

2. How We Use the Information

We use collected data for the following purposes:

• To operate and manage fan engagement campaigns and interactive experiences
• To run contests, quizzes, and prediction-based features
• To communicate with users (e.g., results, prize notifications, updates)
• To analyze performance and improve our services and user experience
• To support marketing and audience engagement activities

3. Legal Basis for Processing (GDPR)

We process personal data based on:

• User consent (e.g., when submitting forms or participating in campaigns)
• Legitimate interest (to operate, analyze, and improve our services)

4. Sharing of Information

We may share personal data with trusted third-party service providers, including:

• Advertising platforms such as Meta (Facebook and Instagram) for campaign delivery, optimization, and measurement
• Analytics providers to understand user behavior and engagement
• CRM and email marketing platforms to manage communication with users

All third parties are required to process data in accordance with applicable data protection laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Track user interactions with our platform
• Measure campaign and engagement performance
• Improve user experience

This may include the use of Meta Pixel or similar tracking tools.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. User Rights

Under applicable data protection laws (including GDPR), users have the right to:

• Request access to their personal data
• Request correction or deletion of their personal data
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information below.

8. Data Security

We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

9. Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us at: info@useaward.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.